Dan lombardi, director of Hotel Operations
Dan Lombardi holds the role of Corporate Director of Hotel Operations at IDM, focusing on excellence in Guest Services and Quality Assurance and maintaining top-tier standards of Condition & Cleanliness across our diverse portfolio. His objectives center on supporting hotel general managers and department heads to deliver memorable guest experiences, fostering long-term loyalty.
Dan is a team builder and a polished servant leader, consistently leading by example, and serving as a role model for both corporate and property-based associates. With a career spanning 15 years with Hilton Hotels and 7 years with Hyatt Hotels, Dan brings experience in hotel operations and multi-unit/brand management.
Outside of work, Dan enjoys golfing and fishing with his family during the summer, while winter provides generous time for reading and watching old movies. He is also a devoted fan of American Players Theatre in Spring Green, WI, and the UW Arboretum in Madison.