Nicole Xiong, Payroll and Benefits Specialist
Nicole Xiong is a dedicated Payroll and Benefits Specialist at IDM Hospitality Management, where she expertly manages payroll processes and employee benefits for a diverse portfolio of properties. Nicole’s commitment to precision and efficiency ensures that payroll and benefits operations align seamlessly with company standards and employee expectations.
With a robust background in human resources and payroll, Nicole has cultivated her expertise through roles at organizations like the YMCA of Dane County and NPS Holdings. At the YMCA, she reconciled payroll discrepancies and processed payroll for over 360 employees, maintaining strict compliance with federal and state regulations. Her role required meticulous attention to detail and a proactive approach to resolving payroll-related inquiries. At Homes for Independent Living, Nicole enhanced the hiring process by conducting pre-employment screenings, onboarding new hires, and improving employee orientation programs.
Nicole’s technical proficiency includes a wide array of software tools, such as Paylocity, ADP, Workday, and Jazz HR, which she leverages to streamline payroll, benefits administration, and talent acquisition processes. Her analytical and organizational skills, combined with her commitment to maintaining data integrity, have consistently contributed to operational success in all her professional roles.
At IDM, Nicole ensures accurate payroll processing, supports employee benefits inquiries, and fosters strong communication across departments. Her ability to navigate complex HR challenges and develop creative solutions makes her an invaluable asset to the organization. Nicole’s dedication to fostering positive employee experiences and operational efficiency reflects IDM’s core values and its commitment to excellence.
Nicole holds a Bachelor’s degree in Human Resources Management from the University of Wisconsin–Green Bay and an Associate’s degree in Administrative Professions from Fox Valley Technical College. Outside of work, she enjoys applying her organizational skills to community initiatives and exploring innovative HR practices to enhance workplace culture.