The nature of the hospitality industry lends itself to constant service programing changes and problem solving. IDM sees these constant challenges as an opportunity and has proudly created a team from different departments within their own extended family to create the IDM Opening Services Team. This group of professionals was handpicked to assist with the opening of new hotels and will assist as needed in ongoing changes at our current properties, now and into the future.
The group was recently brought together to introduce their first project, opening Hotel Vandivort in Springfield, Missouri this summer, and to get some valuable training experience from Blueprint Creation’s Brad Anderson. From assessing how trainees learn best, to recording example presentations, our meeting was an exciting start to a effort we hope will bring further value to our properties and enhanced professional development to our employees.