At IDM, everything we do – from training and operations to revenue management and budgeting is aimed at this singular goal.
- Our niche in independent boutique and condominium hotels means there’s no learning curve in operating these types of properties. We hit the ground running.
- We treat every property as a uniquely distinct business and then apply our broad-based knowledge to maximizes profits and create value for our owners.
- As hands-on managers, we have a presence at our hotels and seek entrepreneurial General Managers and staff who love to outshine the competition.
- Our understanding of analytics and use of technology levels the playing field with the big brands.
Comprehensive Sales and Marketing Direction- Learn more
- We believe in strategic budgeting, marketing and revenue management systems for long term growth.
- We incorporate a multitude of tactics including establishing realistic goals, evaluating the competition and determining the best marketing and sales mix strategies.
Centralized Accounting Services- Learn more
- We know that profitability starts and ends with your balance sheet. Our detailed account and bookkeeping services are built on the latest technology and integrity.
- Through strategic relationships with vendors, IDM maximizes quantity purchasing power boosting the bottom line performance.
Repositioning & Conversions
- From feasibility to development or repositioning of a hotel, IDM professionals analyze the marketplace, orchestrate a successful business plan and develop strong management teams.
Guest Service & Leadership Training
- We place a heavy emphasis on the guest experience and ensure that our staff is providing the highest level of guest service.
- We foster an environment that provides consistent training and focuses on sharing best practices.
Human Resource Support
- Turnover is expensive. That’s why we hire for personality, train for success and establish a culture where team members feel respected.