Hotel Management

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At IDM, everything we do – from training and operations to revenue management and budgeting is aimed at this singular goal.

Hotel Operations- Learn more

  • Our niche in independent boutique and condominium hotels means there’s no learning curve in operating these types of properties. We hit the ground running.
  • We treat every property as a uniquely distinct business and then apply our broad-based knowledge to maximizes profits and create value for our owners.
  • As hands-on managers, we have a presence at our hotels and seek entrepreneurial General Managers and staff who love to outshine the competition.
  • Our understanding of analytics and use of technology levels the playing field with the big brands.

Comprehensive Sales and Marketing Direction- Learn more

  • We believe in strategic budgeting, marketing and revenue management systems for long term growth.
  • We incorporate a multitude of tactics including establishing realistic goals, evaluating the competition and determining the best marketing and sales mix strategies.

Centralized Accounting Services- Learn more

  • We know that profitability starts and ends with your balance sheet. Our detailed account and bookkeeping services are built on the latest technology and integrity.
  • Through strategic relationships with vendors, IDM maximizes quantity purchasing power boosting the bottom line performance.

Repositioning & Conversions

  • From feasibility to development or repositioning of a hotel, IDM professionals analyze the marketplace, orchestrate a successful business plan and develop strong management teams.

Guest Service & Leadership Training

  • We place a heavy emphasis on the guest experience and ensure that our staff is providing the highest level of guest service.
  • We foster an environment that provides consistent training and focuses on sharing best practices.

Human Resource Support 

  • Turnover is expensive. That’s why we hire for personality, train for success and establish a culture where team members feel respected.